Help Centre | Sportsmans Warehouse

Help Centre

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Popular help topics

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If your product is faulty, damaged, incorrect or you accidentally selected the incorrect size or colour during your purchase, please allow us to replace or refund your product. See more detail on our Returns Policy here

1. Express Delivery is 1 to 3 working days (Monday to Friday 08:00 - 17:00, excl Public Holidays) and is subject to:

  • Stock availability
  • Main centre deliveries only
  • Basket only consists of Apparel, Tech, Fan gear and Footwear

2. Standard Deliveries is 3 to 5 business days (Monday to Friday 08:00-17:00, excl. Public Holidays)

Delivery Rates

With incredible savings on all things health and fitness, you won’t want to miss out on how to maximise your Discovery Benefits at Sportsmans Warehouse. Earn discounts on an endless selection of fitness gear by selecting us as your primary rewards partner. By activating Vitality Active Rewards, completing your Vitality Age and Vitality Health Check, you can earn up to 25% cash-back on qualifying sports gear and equipment when you shop at Sportsmans Warehouse.

More more information on this benefit click here.

Click & Collect is an online service that allows you to select and pay for your products online, and collect them at a participating store rather than having it delivered directly to your home or work. To find out how Click & Collect works, click here.

Navigate here to purchase a product. After choosing an amount, specify the recipient’s details and add the Gift Card to your cart like a product. Once you checkout and payment is confirmed, the Gift Card will be sent to the recipient’s email address. For more information on Gift Cards, click here.

Promotional codes will be communicated from time to time in our Sportsmans Warehouse Newsletters. To use the voucher, add the qualifying product or qualifying value to your cart and proceed to checkout. On the payment page you will have a dedicated field, “Use Promo Code”, where you can enter your code and click “Apply’ for the discount to be deducted.

For more information on Discount Vouchers, click here.

To find out how to change your password, amend personal details or how to unsubscribe from newsletters, click here.

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Saturdays, 9am-2pm

Public holidays, 9am-1pm
Customer care will be closed on 25/12/2024, 26/12/2024 and 01/01/2025

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Mon-Fri (excl. Public Holidays), 8am-5pm

Saturdays, 9am-2pm

Public holidays, 9am-1pm
Customer care will be closed on 25/12/2024, 26/12/2024 and 01/01/2025

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